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Well done on making it right and letting that employee go. I know the whataburger in my town is always good to our local police officers so I was surprised to hear what happened at that location

This morning we saw a post about the kindness of your organization -- THANK YOU for supporting the Permian Basin Honor Flight veterans today! https://www.facebook.com/permianbasinhonorflight/photos/a.308652795971364.1073741830.226410527528925/460340634135912/?type=1&theater

911 what is your emergency? This is Whataburger from Lewisville. We...we..we are being robbed at gunpoint.... Please help us...please send the police..... Dispatch: The officers do not serve that location. You are on your own. Click.

Misguided people don't understand the importance of their role. Again, another example of the degeneraton of society. Thank goodness we have our Police Officers to protect us!

It's a shame this had to happen at one of yalls establishments.. Like ya'll said ya'll have been proud supports of first responders for so long and the help ya'll gave to flood victims in south Texas this year was amazing.. The problem is that though it was only one employee.. That employee represents your business.. I think with the way things have been in recent months that Whataburger is going to get a lot of bad rep for his actions. Hopefully people will understand that this is not the way the whole corporation feels and that it was only one individual.

My husband was a manager of the Granbury TX Blockbuster in the early 2000's. The idea of having the police as regular customers was encouraged. At least three times they came in very handy. I am glad to see Whataburger has released this individual for the sack of the potential safety of their customers. If the police are not welcome "Who are going to call?" if a crime ensues "Ghostbusters".

I have been in law enforcement going on 18 years and have never received bad service at a Whataburger. In fact many employees go out of there way to be cordial. I am sure this is an isolated incident and applaud Whataburger's quick reaction to remedy the actions by an ignorant fool.

Speaking for Tallahassee I have always had some of the best service on and off duty!!!!

I would like to thank Whataburger for its rapid response and taking immediate action to ensure that this does not occur again. As a veteran police officer, I appreciate the message that you are sending out with the termination of the employee, that this type of behavior will not be tolerated!

It's great whataburger is so passionate about serving police officers. Actually all first responders and military. That's amazing to me! But....I feel like every time someone refuses service to a first responder and they are fired then and there...I just don't know. I would rather try to talk to the employee and have them understand just what first responders do for us. Maybe they had a bad experience and just need to be reviewed educated on why we treat first responders the way we do. They protect and serve and make sure everyone is safe. I would rather teach the person who has ill feelings toward a officer and teach him to understand just how great police officers are. Now if it keeps happening and they don't make an effort to change their feelings toward the people who want to protect us, that's a different story. Yes it's not great someone would feel that way, but why not try to help them understand what first responders really do for us? Part of me just feels like termination on the spot when help and education is greatly needed in that situation is just anger towards someone's un educated decison.

I believe to this employee this was more personal ,not having anything to do with the job or the restaurant ... This is not right I worked at Whataburger for over eight years and while I worked there , their (police) presence was very welcomed reason being we felt protected .. I know as an ex-employee they were never refused any type of service.. To these Officers I'm sorry this employee treated you wrong you deserve great treatment for a job well done .. Great job Whataburger for appreciating the Police Department as you have always done .. To this employee I'm also sorry you lost your job ...

Thank you for investigating and dealing with the isolated incident. I am active duty Army and am currently in Hawaii; however, every time I fly home to Texas, Whataburger is the first stop on my list! Love your food!!! Thanks, again!

I am very thankful this employee is no longer with Whataburger, but perhaps your company should make it a WELL KNOWN policy stating anyone refusing service to law enforcement will be immediately terminated. Perhaps if they hear this enough, your employees will think twice before refusing service. Again, thank you for sticking up for our LEOs!!

As a retired Texas Peace Officer, my first reaction to the original post was "No Way!"...I know Whataburger and how they support Law Enforcement. I'm glad the issue has been resolved and the employee is no longer associated with Whataburger. I have spent many a night and many a lunch talking with Whataburger employees and they have all been top notch. Thank you Whataburger for taking the time to let us know where you stand. (Right next to the men and women in blue).

Shame on ANYONE refusing service to our officers, but thank you, Whataburger, for being pro-active!

Thanks Whataburger for sharing some good news with all of us when so much bad is going on around the world. Thank you for standing by our men and women in blue...

Thank you for such quick response to the matter . We have to " all of us " be grateful to our law enforcement officers . They are out there day and night protecting our lives , they deserve respect and much more. Thank you Whataburger #1 !!! ❤

I ate at Whataburger yesterday and right in front of me were two highway patrolmen with their guns on...not only were they served but they were given a discount they did not ask for. Whataburger is awesome!

My family will boycot your place for ever more. We are a police and fire family.

What is the other side of the story? Why would they have been refused service, the employee must have had a reason. Some cops can be arrogant and abuse the privilege. Just saying

I remember at a Whataburger location when some of its employees did something to our food! All of us were ill for 3 days straight! We filed a complaint with the Whataburger Corporation and they denied any fault! I have never thought the same of Whataburger since that day!!!! Raul Jr. Garcia

Way to go Whataburger! You can't always control the actions of a rogue employee, but you can control what comes next. I am glad to hear you handled the situation swiftly and efficiently! Good job!

How disrespectful of that to the men who protect our community and our country, if I was the general manager of that store, I'd give them a meal on the house, burgers, fries, cokes, and vanilla shakes and Id tell them thank you for your service to our community and country

There you go! I know Harmon and Grace Dobson would not have stood for this nonsense, and Tom and the rest of the company officers are as kind as they come. Whataburger ranks right up there with Chick Fil a with regards to ethics and food quality.

I worked overnight at the Whataburger in Robstown Texas over 30 years ago. I remember the local police coming to check up on us all the time. We were told if they wanted to eat anything that it would be free for them. They would come over to say hi and make sure everything was ok. Most of the time the DID NOT eat. These guys were pretty cool to us.

When I worked for Whataburger in Corpus Christi some 30-odd years ago, we treated our police officer/fire fighter/etc. customers with extra care and respect (not that we didn't do this with our 'everyday' customers!). I never charged our police officer customers for their coffee while they were on-duty. They always appreciated this little gesture and our location always got a little extra attention paid to it by our officer buddies when it came to protecting us (they patrolled our lot more often to keep us safer)...

Thank you-when I worked for Whataburger the officers would come in and I would chat with em and some were transporting prisoners and asked if they could bring them in to use the restroom or get them a bite to eat and we gladly invited them in and thanked them for their service and told them to be safe out there.

I love Whataburger and the service they have always given to me as an officer. Lifetime fan.

I know personally police officers that actually do security at some of yalls locations and to hear that this happened I was floored! Your teams quick responses and actions are greatly appreciated. Maybe consider back blue day for a free whataburger no 1 deal? Just a thought. Officers do t make much.