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大家好，我們是赤燭
以下三點，向各位關心赤燭的朋友們報告。

（1）四個月以來，《還願》的美術疏失，已確實對合作夥伴及赤燭自身造成難以估計的傷害，我們再次鄭重向所有相關團隊及人員致歉，也願與合作夥伴共同承擔所有損失，並且盡最大努力避免傷害繼續擴大。

（2）此事件對各方帶來的負面影響很大，合作夥伴也盡了一切努力協助赤燭處理善後。由於溝通仍在進行，六位創辦人一致同意，短期內《還願》將不會再以任何形式銷售、改版、或透過其他授權來營利，以避免造成更多不必要的誤解。

（3）經過這段時間的沉澱，已陸續有玩家及媒體朋友了解此事確實是製作上的疏失，而非任何蓄意行為。在未來，如果大眾已能理性看待此事、也願意給赤燭與我們的合作夥伴更多信任時，團隊也會認真評估《還願》重新上線的可能性。

為此，赤燭團隊也在這裡向所有等待至今的玩家們致歉。對不起，還請大家理解我們的決定。

這兩年，合作夥伴對赤燭在遊戲開發上的全然信賴是赤燭莫大的榮幸，團隊由衷感激。難過的是，我們最終沒能成功回應這份期待，反而讓他們承受了最多的誤解與傷害。針對此事，赤燭的責任，是再多理由也無法減輕的，我們真心感到抱歉，更不希望合作夥伴受到更多的責難。

赤燭遊戲於二〇一五年成立，這四年來，始終為了創作更好的遊戲而努力，而《還願》則是一款單純表達「因為邪教狂熱，讓真摯親情引發悲劇」的作品。我們確實因為製程上的疏失，犯了一個極為不專業的錯誤，但在發現後的幾個小時內團隊便發布了修正，並沒有任何炒作的意圖。

風波過後，許多人對《還願》的創作動機產生了各種猜測和想像，少數觀點令人遺憾，但此時的我們只能全部承擔。只希望在不久的將來，赤燭仍有機會以行動向大家證明，無論是《還願》的開發團隊或合作夥伴，都只是單純想為玩家提供一款好作品，這之中絕對沒有任何人，會希望發生這樣的意外。

作為一家遊戲公司，今後我們仍會繼續創作。

謝謝大家。

赤燭遊戲

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Greetings,

We are Red Candle Games from Taiwan. To all of our players, industry and media friends, we would like to provide an update on ‘Devotion’.

(1) For the past four months, the art asset incident related to ‘Devotion’ has caused immeasurable harm to Red Candle Games and our partner. We would like to offer our most sincere apology to all impacted teams and personnel. Red Candle and its partner are assuming all responsibilities for the losses; we will not stop in our endeavor to prevent the damage from worsening.

(2) This incident has significantly and adversely impacted all parties. Our partner has been making every effort to assist Red Candle. While mediation is still in progress, Red Candle’s co-founders have reached a unanimous decision to not re-release ‘Devotion’ in the near term, including but not limited to obtaining profit from sales, revision, IP authorization, etc. to prevent unnecessary misconception.

(3) As we reflect on the situation, we notice many players, industry friends, and the media are starting to understand that the incident was indeed a malfunction of project management, not a deliberate act. If, in the future, the public would be willing to view this game rationally and allow us the opportunity to rebuild trust with our players, Red Candle would reconsider re-releasing ‘Devotion’.

As such, we want to apologize to the players for the wait. We are truly sorry, but please understand our decision.

Red Candle is grateful that our partner entrusted us without reservation during the game’s development in the past two years. Regrettably, we failed to meet their expectations and caused them to suffer undue hardship. As the game’s sole developer, Red Candle is inexcusable for this incident. We hope that our partner and related parties may be excused from further criticism.

Since Red Candle Games establishment in 2015, we have dedicated ourselves to craft the best gaming experience for our audience worldwide. In ‘Devotion’, its core message is about “the tragedy of a loving family twisted by the frantic belief of a religious cult.”

We made a critical and unprofessional error during the game’s production. It saddens us that the focus of the game has shifted drastically since the erroneous art asset was found. A revision patch was implemented immediately as we have absolutely no intent to stage a publicity stunt.

However, in the aftermath of the incident, some still possess different speculations about ‘Devotion’. As regretful as the incident was, we have to bear its full consequence. We hope for a second chance in the near future. A chance to prove that, both Red Candle and its partner simply wanted to create a great game and no one wished for such incident to occur.

Rest assured, Red Candle Games will continue its passion to creativity as a game company.

Thank you for your invaluable support.

Sincerely,
Red Candle Games