Facebook

We’re sorry to hear about your loss, and we’re working to make sure your report will get reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.

We apologize and want to send our condolences for your loss. Please visit our Help Center for the most up-to-date information on submitting requests for memorialization and account deletion.

Please use this form to request the removal of a medically incapacitated or deceased person's account, or for memorialization special requests.

We extend our condolences and appreciate your patience and understanding throughout this process. Please note that we generally aren't able to respond to reports about issues other than account memorialization.

To protect the privacy of people on Facebook, we cannot provide anyone with login information for accounts.

Note: If you want to report a hacked account for someone who is not deceased, don't fill out the form below. Instead, learn more about what you should do.

Note: The URL can be found in your browser's address bar:

We can only help with issues where the account is memorialized or was removed after the account holder passed away. If the account you need help with isn't already memorialized or removed, we may need to memorialize the account in the process of resolving your issue.

If you're requesting to have your loved one's account memorialized, please provide a scan or photo of your loved one's obituary, death certificate, memorial card or other documentation confirming that they've passed away.

Please keep in mind that the information on the documentation you provide must match the information on your loved one's account.

In order to remove your loved one's account, we'll need you to provide a scan or photo of their death certificate.

If you don't have your loved one's death certificate, please visit the Help Center to learn about the other types of documentation we accept.

Please note that if there is a legacy contact on the account:

• Only the legacy contact can request profile removal.
• The profile can be reported for memorialization and will remain memorialized (unless the legacy contact requests removal).

To protect this person's privacy, we need you to provide each of the following identifying documents:

• - Your proof of guardianship (ex: power of attorney, court order)
• - An official note or document from a doctor or medical facility outlining this person's condition

Feel free to cover up any personal information we don't need to verify your report (ex: home address, medical record number, etc).

If your documentation is online, you can attach a screenshot of it. Visit the Help Center to learn how to take a screenshot.

After we verify your information, we'll remove this account from Facebook. If this person's condition is reversible, we can deactivate the account instead of deleting it. That way, when this person recovers they can log back in and reopen the account.