Request to Memorialize or Remove an Account
How do I report a deceased person or an account on Facebook that needs to be memorialized?
How do I report a deceased person or an account on Facebook that needs to be memorialized?
We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.
We apologize and want to send our condolences for your loss.
Memorializing the account
Memorialized accounts are a place for friends and family to gather and share memories after a person has passed away. Memorializing an account also helps keep it secure by preventing anyone from logging into it.
It's our policy to memorialize an account for someone who has passed if a family member or close friend lets us know. Learn more about what happens to a memorialized account.
Please keep in mind that we can't provide login information for someone else's account even under these circumstances. It's always against Facebook's policies to log into another person's account.
To request memorialization for a profile, please contact us.
Removing the account
Verified immediate family members may request the removal of a loved one’s account from Facebook.
How do I request the removal of a deceased family member's Facebook account?
How do I request the removal of a deceased family member's Facebook account?
We're very sorry for your loss. To help us remove your loved one's account from Facebook, we'll need you to provide documentation to confirm you're an immediate family member or executor of the account holder.
The fastest way for us to process your request is for you to provide a scan or photo of your loved one's death certificate.
If you don't have your loved one's death certificate, you'll need to provide proof of authority and proof that your loved one has passed away. Please see the documents that we accept below.
Submit one document to provide proof of authority:
Power of attorney.
Birth certificate.
Last will and testament.
Estate letter.
Submit one document to provide proof that your loved one has passed away:
Obituary.
Memorial card.
Note: the information on the documentation you provide must match the information on your loved one's account. When submitting documentation, please cover up any personal information we don't need to fulfill your request (example: Social Security number).
Once you have the required documentation, please send us a request.
Learn more about what happens when an account is deleted.
How do I request content from the Facebook account of a deceased person?
How do I request content from the Facebook account of a deceased person?
We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.
We apologize and want to send our condolences for your loss.
Once an account is memorialized, the content the person shared (example: photos, posts) remains on Facebook and is visible to the audience with whom it was shared. If the account holder chose a legacy contact, the legacy contact can control who can post tributes on the memorialized account and who can see those tributes.
In rare cases, we consider requests for additional account information or content. You'll be required to provide proof that you're an authorized representative (example: family member) and a court order. Please keep in mind that sending a request or filing the required documentation doesn't guarantee that we'll be able to provide you with the content of the deceased person's account. In addition, we'll memorialize the deceased person's account once we receive your request.
If you'd like to send us a request, please contact us.
How do I ask a question about a deceased person's account on Facebook?
How do I ask a question about a deceased person's account on Facebook?
We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.
We apologize and want to send our condolences for your loss.
We can help with questions or requests from family members, including requests to remove their loved one's account. Learn more about what happens when an account is removed from Facebook.
If you'd like to submit a question or request regarding your loved one's account, please contact us.
What should I do if a person who has passed away is showing in People You May Know, ads or birthday reminders on Facebook?
What should I do if a person who has passed away is showing in People You May Know, ads or birthday reminders on Facebook?
If a friend has passed away, you or their family can memorialize their Facebook account. Memorialized accounts don't appear in ads, birthday reminders or as suggestions for People You May Know.
Memorialization is a big decision. Before requesting memorialization, we recommend reaching out to the person's family.
Learn more about memorialization or contact us to request the memorialization of this person's account.
