Neato Robotics
Neato's CEO @GiacomoMariniG
July 11 at 3:37pm · Public
Bobby Radabaugh
Buyers Beware! This is a horrible product with horrible customer service. I bought a D5 and it was defective from day one. I exchanged it for a new one at Best Buy, two months later, my robot will not vacuum. It is poorly made! Not only poorly made but their Customer Service is horrible. They will repeat the same thing over and over again. They will not transfer you to a supervisor and instead have a supervisor call you back two hours later. Their exchange policy is just as horrible as their quality. They also hung up on me. Very unprofessional.
Jul 13